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Pissed off

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Pissed off

Post  sbclowrider on Sat Jan 18, 2014 9:06 pm

I was headed home from my new job on Friday when the tranmission in my 07 dodge ram went out. I just can't believe it!!!!  I've only had it for a little over 3 months and put only 3000 miles on it. It wasn't even acting up no signs.  It was running great then all of the sudden driving down the road the whole truck jerked and the trans made a noise and no more 4th gear. Got a codeP0734 which means its pretty much junk. The fluid smells of burnt clutches. The really sad part is the trans only had 10,000 miles on it. I found out today the the reason it was replaced was because the four wheel drive was not working right which cause the tans to fail. After being on the phone with the dealer I bought it from they still could not find any info on wether or not the four wheel drive was worked on. I've been using the four wheel a lot lately and now no trans. 

Well I talked to the dealer here in town and they are going to look at the trans and four wheel drive. I'm hoping I can afford to fix it or it will be a very expensive yard decoration!!!!!!!!  Just so pissed off!!!

Rant over!
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Re: Pissed off

Post  StalkerStang on Sun Jan 19, 2014 1:35 am

There should be some sort of implied warranty, especially if a replaced part then failed again. Who originally replaced the transmission?

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Re: Pissed off

Post  sbclowrider on Sun Jan 19, 2014 11:16 am

I called the dealer I bought it from. They said it was good willed after the 36000 so it did not have a warranty when it went in.
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Re: Pissed off

Post  Ex US Squid on Sun Jan 19, 2014 1:08 pm

True but you said the Trans had only 10k on it.... If you have the paperwork, there is usually a warranty with it.   Should look into it.   Mine was replaced around 70k miles ago but I remember I had a limited time/mile warranty with it.

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Re: Pissed off

Post  sbclowrider on Sun Jan 19, 2014 1:56 pm

The trans was put in for the previous own. I was told since it was put in on goodwill that it did not have a warranty on it. So basically I get to have a big yard decoration for a few months.
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Re: Pissed off

Post  Simcik on Sun Jan 19, 2014 9:59 pm

All Mopar parts have a 12 month, 12,000 Mile warranty - that's from Mopar, not the dealer. There should be a date on the tranny, and possibly a mileage. If not, I'm sure Tux can look in up for you on Dealer Connect.

http://www.mopar.com/assets/pdf/service_specials/mopar_parts_accessories_warranty_statement.pdf

It's an open-shut deal. If the trans was put in less than a year ago, and with less than 12,000 miles, Mopar will warranty it, even if you are beyond 36,000 miles.

That being said, this sounds likes it may have been a sensor issue that caused a mechanical issue. I'd check the wiring to your speed sensors (there should be 2), and check the sensors as well. The dealer should be able to do this easily. This could also cause issues with the 4wd system, especially if the system is in 4wd Auto.

Also, Tux (or your dealer) should be able to get you a record of any and all service that was done at any dealer via Dealer Connect - so long as the dealer did their job and recorded it.
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Re: Pissed off

Post  TuxTshirt on Mon Jan 20, 2014 10:39 am

I already checked history and informed lowrider that the solenoid pack had been replaced at around 61000 miles.  Lowrider, do you have any other gears?  2nd should be limp-in.  Any other ratio errors?

Unfortunately, if you've got no drive in 4th gear and you smell burnt clutch, you've got burnt clutches and most likely a failed seal, probably in the 4C clutch circuit.

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Re: Pissed off

Post  sbclowrider on Mon Jan 20, 2014 1:09 pm

I have 1st, 2nd, and 3rd. I drove it home in tow haul mode because it wouldn't even try to shift to 4th in tow haul.
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Re: Pissed off

Post  TuxTshirt on Mon Jan 20, 2014 1:18 pm

Yeah, sounds like 4C or overdrive clutch issue.  Burnt discs are the result not the cause.

Edit: Not OD if you have 3rd


Last edited by TuxTshirt on Mon Jan 20, 2014 4:38 pm; edited 1 time in total

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Re: Pissed off

Post  sbclowrider on Mon Jan 20, 2014 1:22 pm

Right. The dealer I bought it from said the trans was replaced because a problem with the 4wd caused it to go bad but they could not find any records of the 4wd system ever being worked on. So if that's the case it probably was the same thing?  I'm not sure. My local dealer is going to look at it tomorrow. It will be a few months before I will have the money to fix it though. This just sucks.
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Re: Pissed off

Post  Simcik on Mon Jan 20, 2014 1:44 pm

Lowrider, when was it replaced? That trans has/had a warranty on it. Make sure you check that before spending all your cash.
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Re: Pissed off

Post  sbclowrider on Mon Jan 20, 2014 1:47 pm

I contacted the dealer that put it in (which is the dealer I bought it from). They said it does not have a warranty.  Something about it was good willed so it didn't have a warranty. Ill have my dealer check it out
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Re: Pissed off

Post  Simcik on Mon Jan 20, 2014 1:50 pm

sbclowrider wrote:I contacted the dealer that put it in (which is the dealer I bought it from). They said it does not have a warranty.  Something about it was good willed so it didn't have a warranty. Ill have my dealer check it out

All Mopar parts have a warranty. The dealer doesn't have anything to do with that, it's a Mopar thing. Who cares if the dealer did it as a goodwill thing - they used a warranteed part. (Your reman sticker is proof of that.) Read the .pdf link above and have your dealer check out the install date and mileage.
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Re: Pissed off

Post  TuxTshirt on Mon Jan 20, 2014 4:27 pm

It's not goodwilled by the dealer, it's goodwilled by Chrysler.  In other words, Chrysler paid for a trans that wasn't under warranty already.  That's probably how they get around it.  Chrysler Group LLC owns Mopar.  And the only thing I saw under his VIN is a solenoid pack.  No trans assembly comes up.

Oh, and a problem with the 4WD shouldn't wipe out one/both of the 4th gear clutches.  The only time I saw a 4WD drivetrain problem cause a trans problem was when a T-case came apart and damaged the housing.

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Re: Pissed off

Post  Simcik on Mon Jan 20, 2014 5:10 pm

TuxTshirt wrote:It's not goodwilled by the dealer, it's goodwilled by Chrysler.  In other words, Chrysler paid for a trans that wasn't under warranty already.  That's probably how they get around it.  Chrysler Group LLC owns Mopar.  And the only thing I saw under his VIN is a solenoid pack.  No trans assembly comes up.

Oh, and a problem with the 4WD shouldn't wipe out one/both of the 4th gear clutches.  The only time I saw a 4WD drivetrain problem cause a trans problem was when a T-case came apart and damaged the housing.

I was thinking it was a transmission issue (most likely a speed sensor) that was causing the 4wd issue. Seems like the other dealer did a piss-poor job of taking notes, so, it's hard to figure out what the original issue was.

I also just noticed that all reman drivertrain parts have a 3 Year/100,000 Mile warranty on them - but it seems that it has to be activated? If I'm understanding what Tux is saying, the dealer could have done the repair "off the record," meaning you'd have no warranty. That being said, I'd sure as hell point out that Mopar Reman sticker to your new dealer (who seems is on the up and up, and who you have a good relationship with) and remind them of the 3 Year / 100K warranty. They should be able to work with you.

We ran into an issue like this once where an item was "repaired" by a competitive local dealer, the same item then broke, the customer was told by that dealer they had no warranty, and they brought it to us to confirm. We got Chrysler to send a rep over, showed them the vehicle, all the diagnostics, the vehicle's history, and then the records (or lack there of) and were able to prove fairly conclusively that the part that was swapped (coincidentally, a transmission) was not the cause of the issue, but rather a victim, and that replacing the trans didn't actually solve the problem. Chrysler agreed to warrant a replacement transmission and the actual repairs to the car to fix the issue for good, all for no charge to the customer or our dealer, and the car was out of it's normal warranty. The customer basically got an overhauled car - it was a lot of work. Then, Chrysler sent a bill to the other dealer for falsifying a warranty repair claim and failing to do their job. Not saying this is the norm, but it's a ray of hope.

Also, if you have no luck with your local dealer, I know how to get you in touch with someone higher up than all of us who may be able to help you further.
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Re: Pissed off

Post  sbclowrider on Mon Jan 20, 2014 7:32 pm

Awesome!  I dropped the truck off tonight and it will be looked at in the morning. I hope that you guys are right about the warranty.
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Re: Pissed off

Post  sbclowrider on Mon Jan 20, 2014 7:46 pm

I double checked the sticker. It was renamed on 03/07/10. So I think the warranty is up
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Re: Pissed off

Post  sbclowrider on Tue Jan 21, 2014 8:29 pm

Well here is some news. 
 The mechanic at the dealer did a diagnostic and a trans service then took it for a drive. No change. So I paid my $250 and got a couple of quotes to fix it. It needs a trans. Imagine that!  

First quote was for rebuilding the trans that's in it but price will go up depending on what is found and labor cost. That quote was $1700

Second quote was for a reman trans. Parts and labor $4200. 

Jesus Christ that f***ing thing is going to be sitting for awhile. 

3rd option is to buy a used trans and have someone put it in. Not sure how much that would cost. 

Question for Tux. I can drive it in Tow Haul mode will it hurt it more if I drive it in Tow Haul mode with no 4th gear?  I have to drive 45 miles one way everyday to work and I can't keep my father-in-law's truck forever.
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Re: Pissed off

Post  Simcik on Tue Jan 21, 2014 8:55 pm

Damn, lowrider, wish you were closer. I could help ya rebuild the thing in a weekend... (Or swap in a junk-yard model.)

What I am curious about it what caused the issue in the first place. If it's a sensor, the rebuild won't do any good. If it's a wiring short or something, then a new trans might not fix the issue.

I'll yield to Tux on this one, but I'd sure like to know more about why it failed. Transmissions don't just fail like that...
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Re: Pissed off

Post  sbclowrider on Tue Jan 21, 2014 9:00 pm

Jeff (the mechanic) said that he didn't find anything other than the trans code when he hooked it up. He also said he tried the 4wd while on the test drive and it seemed to work fine(it's worked fine for me too). He said he would know more after tearing into the trans. But he can't do that until I can afford to pay for it.
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Re: Pissed off

Post  sbclowrider on Tue Jan 21, 2014 9:23 pm

I can get one from rock auto for $1800 after a core charge of $800. So total will be about $2600. Then I have to have someone put it in for me.


So many choices and none are good on the pocket book
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Re: Pissed off

Post  StalkerStang on Tue Jan 21, 2014 11:35 pm

Is there a reason you can't install it? Lack of tools or facility to do it in?

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Re: Pissed off

Post  sbclowrider on Tue Jan 21, 2014 11:36 pm

Yeah stalker both of those and the fact that there is about three feet if snow everywhere outside. Oh and it's as cold as shit here.
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Re: Pissed off

Post  TuxTshirt on Tue Jan 21, 2014 11:54 pm

sbclowrider wrote:Well here is some news. 
 The mechanic at the dealer did a diagnostic and a trans service then took it for a drive. No change. So I paid my $250 and got a couple of quotes to fix it. It needs a trans. Imagine that!  

First quote was for rebuilding the trans that's in it but price will go up depending on what is found and labor cost. That quote was $1700

Second quote was for a reman trans. Parts and labor $4200. 

Jesus Christ that f***ing thing is going to be sitting for awhile. 

3rd option is to buy a used trans and have someone put it in. Not sure how much that would cost. 

Question for Tux. I can drive it in Tow Haul mode will it hurt it more if I drive it in Tow Haul mode with no 4th gear?  I have to drive 45 miles one way everyday to work and I can't keep my father-in-law's truck forever.
I wouldn't put too many miles on it with the burnt fluid.  You can drive it in tow/haul because it doesn't use 4th, which isn't using the 4C clutch, which is the burnt one.  The more you drive it with fluid in poor condition, the higher the chances of damaging other clutch packs.

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Re: Pissed off

Post  TuxTshirt on Tue Jan 21, 2014 11:59 pm

Simcik wrote:Damn, lowrider, wish you were closer. I could help ya rebuild the thing in a weekend... (Or swap in a junk-yard model.)

What I am curious about it what caused the issue in the first place. If it's a sensor, the rebuild won't do any good. If it's a wiring short or something, then a new trans might not fix the issue.

I'll yield to Tux on this one, but I'd sure like to know more about why it failed. Transmissions don't just fail like that...

Transmissions fail all the time.  Granted, this trans(545RFE) doesn't fail much, but clearly it happens.  Second law of thermodynamics i.e. shit wears out.  No sensor that I know of would wipe out one clutch.  Sensors don't maintain hydraulic pressure, nor could they cause an individual clutch circuit to lose pressure; they simply send information to a computer.  The TCM uses this information to shift.  Worst case, if the TCM gets erroneous input, it would simply put the trans in limp-in mode(2nd gear).  It's internal to the trans, bet on it.  The trans or overhaul will fix it.

We don't know what kind of life this truck had before lowrider bought it.  The previous owner could have been neglectful and/or abusive.  Or, a part failed prematurely.  I know, it sucks.


Last edited by TuxTshirt on Wed Jan 22, 2014 12:07 am; edited 2 times in total

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